No, you will not be charged. When the trial period concludes, your account will automatically switch to the Free Limited plan.

Yes. After each game, your data is automatically saved to both your device and the cloud, with cloud backup enabled by default. If you need to restore a backup, you can either use Menu > Device Data Auto Backup or go to your profile page and select Restore from Cloud. Please note that restoring a backup will overwrite your current data, so make sure you verify the backup date before proceeding. If you need further assistance, please contact the developer.

Yes, you have two options:

Team Plan: One coach can subscribe to the "Team Plan" and designate the team as a "Team Access" team. This grants all coaches full access, including the ability to run extended games without individual subscriptions.

Club Subscription: Alternatively, your club can purchase a club subscription. The club manager can then assign "Team Access" to your team at a discounted rate. For more information, please visit SubTime's Club Subscription page at https://www.subtimeapp.com/club

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This is normally due to the Google play store account used to download the app does not have the payment set up. You can go to google's site to confirm your account status.
https://myaccount.google.com/payments-and-subscriptions

To clean up your teams screen, tap the '...' icon next to a team to access the options, then select Hide Team for those you don’t need to access frequently. To view or restore hidden teams, tap the eye icon at the top of the screen.

The app supports Football (Soccer in the US), Basketball, Field Hockey, Lacrosse, and Rugby. You can also create and customize your own sport!

You also need to set the team as "Team Access". To do this, tap the '...' icon next to the team and select "Set Team Access". This will grant full access to all coaches.

Yes, you can! The coach who created the team automatically becomes the team admin and can upload the team data to cloud storage to share with fellow coaches. This includes team information such as lineups, custom formations, and game history. Additionally, the new SubTime Live feature allows multiple coaches to participate in the same live game.

To transfer your data, first, note down the app user ID from your old phone. On your new phone, navigate to the profile screen and select "Transfer from another device" to migrate both your data and existing subscription.

If you are switching between Android and iOS devices, please cancel your current subscription and set up a new one on the new device before the existing subscription expires, as subscriptions cannot be shared between Android and iOS platforms.

Yes, you can! You can add the goal either during the game or in the Game Summary Events after the game has finished.

Your feedback is always welcomed! Please send all you inquiries and suggestions to gametimesapp@gmail.com.

Yes, you may use the share icon to send the stats as a csv file or text.

Yes, you can! Simply click on the formation in the game screen and select or create a formation with the desired number of players.

Yes, you can cancel your subscription any time following the cancellation policies of either Google Play or the Apple App Store through your respective store's subscription screen.

Please follow the refund policy of the store you made the purchase. iOS: https://support.apple.com/en-us/HT204084 . Android: https://support.google.com/googleplay/workflow/9813244?hl=en

This issue may occur due to a lag in retrieving the latest billing status. To resolve it, go to the subscription screen and click "Restore Purchase" to update your subscription status.

We’re happy to assist! Please use the contact form provided below and include your app user ID in the message.

Yes! Please refer to https://www.subtimeapp.com/club for more details.

The eye icon allows you to hide or unhide teams, such as those from previous seasons. You can hide teams individually to keep your screen organized.

Purchases are managed by the app stores

For iOS, https://support.apple.com/en-us/118212.
For Android, https://support.google.com/store/answer/13714320?hl=en

You have two options:

- Restore Purchase: On each device, go to the subscription screen and tap "Restore Purchase". This will activate the subscription on that device, allowing each to have its own app ID and independent records.

- Transfer Data: Transfer your data from one device to another so both share the same app user ID, enabling the same subscription across devices. To do this, note down the app user ID from your old phone. On your new phone, navigate to the profile screen and select "Transfer from another device" to migrate both your data and existing subscription.

Yes, you can! From the Game Summary, select "Continue Game" to resume the game. You can also update the game date as needed.

When a club buys a license, it is owned by the club account. As an individual coach, you can use SubTime through the club’s ‘team access,’ but you do not personally hold an individual license. Think of it like a company car: the company owns the car, and employees can drive it, but they aren’t the actual owners. Employees can buy their own cars individually.

You can copy a team from the team screen options to duplicate the roster and other team settings, while keeping the original team for your records. For older teams from past seasons, we recommend exporting the season data and deleting those teams to improve app performance.